TERMS OF SERVICE

Last updated: October 8, 2026

OVERVIEW

Welcome to ZIXIX.

The terms "we," "us," and "our" refer to ZIXIX. ZIXIX operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services").

ZIXIX is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service, together with any policies referenced in them, describe your rights and responsibilities when you use the Services. Please read these Terms carefully, as they contain important information about your legal rights and responsibilities, including warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms or our Privacy Policy, you should not use or access our Services.

SECTION 1 — ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your place of residence. If you permit a minor to use the Services, you are responsible for their use of the Services in accordance with these Terms and applicable law.

To use the Services, including accessing or browsing our online store or purchasing products, you may be asked to provide certain information, such as your email address, billing information, payment information, and shipping information.

You represent and warrant that all information you provide to us is accurate, current, and complete and that you have the right to provide such information.

You are responsible for maintaining the security of your account credentials and for activity conducted through your account. You may not transfer, sell, assign, or license your account to another person without our written permission.

SECTION 2 — OUR PRODUCTS

We make reasonable efforts to provide accurate descriptions and representations of our products. However, colors, images, dimensions, and product appearance may vary depending on your device, screen, settings, lighting, or other factors.

Product descriptions, specifications, availability, and pricing may be changed or updated at any time.

We reserve the right to discontinue products and to limit quantities available for purchase, including limitations by customer, geographic region, or jurisdiction, where permitted by law.

Nothing in these Terms excludes or limits any consumer rights or legal protections that cannot lawfully be excluded or limited.

SECTION 3 — ORDERS

When you place an order through our store, you are submitting a request to purchase the products in your order.

We reserve the right to accept or decline an order where permitted by law, including where a product is unavailable, a pricing or product-information error has occurred, payment cannot be authorized, or we reasonably believe an order may be fraudulent or otherwise unlawful.

An order is not considered accepted until we have confirmed the order and received or successfully authorized payment.

Please review your order carefully before submitting it. Once an order has been accepted or processed, we may not be able to accommodate cancellation requests.

If we are unable to accept, modify, or cancel an order, we will make reasonable efforts to notify you using the contact information provided with the order.

Returns, refunds, and exchanges are handled in accordance with our Refund Policy.

You agree that products purchased from ZIXIX are for personal or household use and not for unauthorized commercial resale.

SECTION 4 — PRICES AND BILLING

Prices, discounts, promotions, and product availability may change without notice.

The price charged for a product will generally be the price displayed at the time the order is placed and will be reflected in your order confirmation, subject to correction of obvious errors.

Unless expressly stated otherwise, displayed prices may not include shipping charges, customs duties, import charges, or taxes that may apply to your order depending on your location and applicable law.

Promotional offers may be subject to additional terms. If there is a conflict between the terms of a specific promotion and these Terms of Service, the specific promotion terms will apply to that promotion.

You agree to provide accurate and complete billing, payment, shipping, and account information and to keep that information current when necessary to complete your transactions.

You represent that you are authorized to use the payment method provided for your purchase.

SECTION 5 — SHIPPING AND DELIVERY

Shipping options, estimated delivery times, and applicable shipping charges will be displayed during the ordering process where available.

Delivery times are estimates and may vary depending on the destination, carrier, customs processing, weather, public holidays, supplier processing, or other circumstances outside our reasonable control.

International orders may be subject to customs duties, import taxes, brokerage fees, or other charges imposed by the destination country. Unless expressly stated otherwise, such charges are the responsibility of the customer.

We are not responsible for delays caused by circumstances outside our reasonable control. However, nothing in these Terms limits any rights you may have under applicable consumer-protection laws concerning delivery, non-delivery, damaged goods, or refunds.

SECTION 6 — INTELLECTUAL PROPERTY

The Services, including text, graphics, logos, images, product content, videos, audio, designs, layout, and other materials, are owned by ZIXIX or our licensors and are protected by applicable intellectual-property laws.

These Terms permit you to access and use the Services for personal, non-commercial purposes, subject to these Terms.

You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, transmit, or otherwise exploit our content without our prior written permission, except where permitted by applicable law.

ZIXIX names, logos, product names, service names, designs, and slogans may be trademarks of ZIXIX or their respective owners. Shopify's name and trademarks belong to Shopify.

All rights not expressly granted under these Terms are reserved.

SECTION 7 — OPTIONAL THIRD-PARTY TOOLS

We may provide access to third-party tools, applications, services, or functionality as part of the Services.

We do not necessarily monitor, control, or endorse such third-party tools.

Your use of third-party tools may be subject to the terms and policies of the applicable third-party provider. You use such tools at your own discretion and risk.

We may introduce additional features, services, tools, or resources in the future. Any such features will also be subject to these Terms unless otherwise stated.

SECTION 8 — THIRD-PARTY LINKS

The Services may contain links to websites, applications, services, or resources operated by third parties.

We are not responsible for the content, accuracy, availability, security, or practices of third-party websites or services.

If you choose to access a third-party website or service, you do so at your own risk and should review that third party's terms and privacy policies.

Complaints or questions concerning third-party products or services should generally be directed to the applicable third party.

SECTION 9 — RELATIONSHIP WITH SHOPIFY

ZIXIX is powered by Shopify, which enables us to provide the Services to you.

Any purchases you make through our store are transactions between you and ZIXIX. Shopify provides the ecommerce platform and related technology but is not the seller of the products purchased from ZIXIX.

To the extent permitted by applicable law, Shopify and its affiliates are not responsible for products sold by ZIXIX or for disputes arising directly between you and ZIXIX concerning your purchases.

SECTION 10 — PRIVACY

Personal information collected through the Services is handled in accordance with our Privacy Policy.

Because the Services are hosted and supported by Shopify, Shopify may collect and process information relating to your use of the Services in accordance with Shopify's applicable privacy policies.

Information submitted through the Services may be processed by Shopify and other service providers that assist us in operating the store, processing payments, fulfilling orders, providing customer support, preventing fraud, and providing other services.

Please review our Privacy Policy for additional information about how personal information is collected, used, stored, and shared.

SECTION 11 — FEEDBACK AND REVIEWS

If you submit, upload, post, email, or otherwise provide ideas, suggestions, reviews, feedback, photographs, or other content to us ("Feedback"), you grant ZIXIX a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, publish, distribute, display, and otherwise use that Feedback for operating, improving, and promoting our Services, subject to applicable law.

You represent that you have the necessary rights to provide the Feedback and that your Feedback does not violate the rights of another person or entity.

We may remove or refuse to publish Feedback that we reasonably believe is unlawful, misleading, abusive, offensive, defamatory, infringing, fraudulent, or otherwise inappropriate.

You must not submit false, misleading, fraudulent, or impersonating Feedback.

SECTION 12 — ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, information on the Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, delivery estimates, availability, or other information.

We reserve the right to correct errors and update information when appropriate.

If an obvious error affects an order, we may contact you regarding the issue and, where permitted by law, offer the option to proceed with the corrected information or cancel the affected order and receive an applicable refund.

SECTION 13 — PROHIBITED USES

You may use the Services only for lawful purposes.

You must not use the Services:

• For any unlawful, fraudulent, or malicious purpose.

• To violate applicable laws or regulations.

• To infringe the intellectual-property rights or other rights of another person.

• To harass, abuse, threaten, defame, or harm another person.

• To submit false or misleading information.

• To transmit malicious code, viruses, or harmful software.

• To interfere with the operation or security of the Services.

• To attempt unauthorized access to our systems or accounts.

• To collect or track personal information of others without authorization.

• To engage in spam, phishing, or other fraudulent activity.

• To impersonate another person or entity.

• To scrape, extract, reproduce, or systematically collect content from the Services without our authorization.

• To bypass or interfere with security, authentication, access-control, or other protective measures.

• To use automated systems or agents in a manner that violates applicable laws, these Terms, or restrictions imposed by us or our service providers.

We reserve the right to restrict, suspend, or terminate access to the Services where we reasonably believe that a user has violated these Terms or applicable law.

SECTION 14 — AUTOMATED AGENTS

If you use an automated agent, bot, crawler, or other software to access or interact with the Services, you must comply with applicable laws and any technical restrictions or instructions communicated by us.

Automated systems must not misrepresent their identity, circumvent security measures, bypass access controls, defeat CAPTCHA or anti-bot protections, or otherwise interfere with the Services.

We may restrict or block automated access where necessary to protect the Services, our customers, or our systems.

SECTION 15 — TERMINATION

We may suspend or terminate your access to the Services where permitted by law, including where we reasonably believe that you have violated these Terms, engaged in fraudulent or unlawful conduct, or interfered with the operation or security of the Services.

You may stop using the Services at any time.

Any provisions that by their nature should survive termination, including provisions concerning intellectual property, limitations of liability, indemnification, privacy, and governing law, will continue to apply to the extent permitted by law.

SECTION 16 — DISCLAIMER OF WARRANTIES

To the fullest extent permitted by applicable law, the Services are provided on an "as available" basis.

We do not guarantee that the Services will always be uninterrupted, timely, secure, or error-free.

We do not guarantee that information provided through the Services will always be complete, accurate, or current.

Nothing in these Terms excludes, restricts, or modifies any warranty, guarantee, consumer right, or remedy that cannot lawfully be excluded, restricted, or modified under applicable law.

Product warranties, if any, are subject to the applicable product documentation and our Refund Policy, together with any mandatory rights provided by law.

SECTION 17 — LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, ZIXIX and its affiliates, officers, employees, contractors, agents, service providers, and licensors will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the Services or products purchased through the Services.

This may include loss of profits, revenue, savings, data, or business opportunities, to the extent permitted by law.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law, including liability that cannot legally be excluded or limited.

SECTION 18 — INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless ZIXIX, its affiliates, officers, employees, contractors, agents, service providers, and licensors from claims, losses, liabilities, damages, and reasonable expenses arising from:

1. Your violation of these Terms.

2. Your unlawful use of the Services.

3. Your violation of another person's rights.

4. Your fraudulent or unauthorized activity.

This section applies only to the extent permitted by applicable law and does not require you to indemnify us for our own unlawful conduct.

SECTION 19 — SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law and the remaining provisions will continue in effect.

SECTION 20 — WAIVER AND ENTIRE AGREEMENT

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or our right to enforce it later.

These Terms, together with our Privacy Policy, Refund Policy, Shipping Policy, and any other policies referenced in these Terms, constitute the agreement between you and ZIXIX concerning your use of the Services, except where additional terms apply to a particular product, promotion, or service.

SECTION 21 — ASSIGNMENT

You may not transfer or assign your rights or obligations under these Terms without our prior written consent, except where such restriction is prohibited by applicable law.

We may transfer or assign our rights and obligations under these Terms in connection with a business transfer, merger, acquisition, restructuring, or similar transaction, where permitted by law.

SECTION 22 — GOVERNING LAW

These Terms will be governed by and interpreted in accordance with the laws applicable to ZIXIX's place of operation, without regard to conflict-of-law principles, except where mandatory consumer-protection laws in your jurisdiction provide otherwise.

Nothing in this section prevents a consumer from exercising mandatory rights or bringing a claim in a jurisdiction where applicable law gives them that right.

SECTION 23 — HEADINGS

The headings used in these Terms are for convenience only and do not affect the interpretation of any provision.

SECTION 24 — CHANGES TO THESE TERMS

You can review the most current version of these Terms of Service at any time on this page.

We may update, change, or replace these Terms by posting an updated version on our website. Where required by applicable law, we will provide notice of material changes.

Your continued use of the Services after updated Terms become effective constitutes acceptance of the updated Terms to the extent permitted by law.

SECTION 25 — CONTACT INFORMATION

Questions about these Terms of Service should be sent to:

ZIXIX

Email: storessss16@gmail.com
Phone: +2349052040234
Address: 20B Ariolu Avenue, Ogini­gba, Trans-Amadi, Port Harcourt, Rivers State, Nigeria

ZIXIX does not currently state a business registration number or VAT number in these Terms because none has been provided. No registration or VAT number should be inferred from these Terms.

For customer support, please contact us using the information above.